Resetting your password or updating your details

Resetting your password or updating your details

Resetting your password

Forgotten or need to reset your password?

If you forget or need to reset your password, please click the
'Forgotton your password?' link at the bottom of the login screen

  • Enter your previously registered email address
  • A link to reset your password will be sent to your registered email address
  • Confirm you wish to reset your password by clicking the link provided in your email
  • A new password will then be emailed to you

Use this new password along with your registered email address to login (be careful if copying and pasting from the email).

Please note: passwords are case sensitive.
 

Create a new password

You can also reset your password from your User area. When you've logged in click on the Manage account button on in the right hand column.

You'll be taken to an account management page where you can create and submit a new password.

 

User area

The user area allows you to create or edit information associated with your account or organisation.

  • Amend your account details & change your password
  • Manage your favourites, more information about saving favourites can be found here.
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